FAQs

 

What distinguishes Zen Fit Plus from other fitness bag retailers?

At Zen Fit Plus, we curate an exquisite selection of waterproof fitness travel bags that seamlessly blend durability with elegance. Our offerings are meticulously designed to cater to both men and women, ensuring that you not only remain prepared for your gym sessions but also exude sophistication during your weekend escapades. Each bag is a testament to our commitment to quality, spacious organization, and stylish color options, allowing you to embark on your adventures with both functionality and flair.

How can I ensure the longevity of my Zen Fit Plus bag?

To preserve the integrity and aesthetic allure of your Zen Fit Plus bag, we recommend adhering to a few simple guidelines. Avoid exposing your bag to extreme temperatures or direct sunlight for prolonged periods, and clean it with a damp cloth to remove any dirt or stains. By treating your bag with care, you will maintain its luxurious appearance and functionality for years to come.

What is your return policy for my purchase?

We understand that sometimes a purchase may not meet your expectations. Therefore, we offer a 30-day return policy, allowing you to return your item in its original condition, unworn and unused, with tags attached. To initiate a return, simply contact our customer service team, and we will guide you through the process, ensuring a seamless experience.

How long does shipping take for my order?

Upon placing your order, we process it within 1-2 business days, excluding weekends and holidays. Depending on your selected shipping method, standard shipping typically takes 5-7 business days, while expedited shipping can arrive within 2-3 business days. For our international clientele, delivery may take between 7-14 business days, contingent upon customs clearance and your location.

Do you offer international shipping?

Indeed, Zen Fit Plus proudly extends its reach to select countries around the globe. During the checkout process, you will be informed of the availability of shipping to your location. Please note that customers are responsible for any customs fees or duties that may apply to international shipments.

What should I do if my order arrives damaged or incorrect?

We strive for perfection in every order; however, should you receive a damaged or incorrect item, we urge you to contact our support team within 7 days of receipt. Kindly provide photographic evidence of the issue, and we will promptly address the matter to ensure your satisfaction.

Can I exchange my bag for a different style or color?